The 70:20:10 Framework is a learning and development model by the Australian engineer Charles Jennings. The model explains the relationship between three types of learning: experimental learning, social learning and formal learning. The numbers in the framework are a reminder that the majority of learning is by experiencing and exposure.
The 70:20:10 Framework
The 70:20:10 Framework describes how adults learn within organisations. Jennings also claims that it helps to structure development projects. According to Jennings, the framework is an abstract conceptual framework which helps organisations to organise their learning better. There are three types of learning:
The 70 – Experiental/Experience
Learning and developing through day-to-day tasks, challenges and practice.
The 20 – Social/Exposure
Learning and developing with and through others from informal coaching, exploiting personal networks and other collaborative actions.
The 10 – Formal/Education
Learning and developing through structured courses and programs.
The basic idea is that employees learn more by doing that by other forms or learning. For this reason, Jennings advises organisations to revise their entire learning strategy. The framework can be used as a reference. The figures do not form a rigid formula. They are simply a reminder that the majority of learning and development comes through experimental and social learning in the workplace.
Most organisations aspire to further develop their high performers as they form the high performing cadre that drives a successful organization. They often mean the difference between succes and failure.
According to Jennings, high performers usually build their capabilities through experience, practice and utilising a rich network of support rather than exclusively through training and development away from the workplace.